People Operations Generalist

People Operations Generalist

Requirements

• Expertise in our people tools including Workday HCM, JIRA Help Desk, Greenhouse, CultureAmp, and more. Additional workday module experience is a plus.
• 3+ years of experience working in People Ops teams at fast-paced, scaling organizations.
• High degree of customer-obsession, with a track record for delivering results, team collaboration and business acumen.
• Experience with broad HR practices and program development that allows you to understand the needs of stakeholders across the People function and beyond.
• Strong HR operational foundation across technology, process design, and employee experience.
• Ability to work “hands-on” and willingness to “roll up your sleeves” to get things done.
• Problem-solving and critical thinking skills while exercising sound judgment.
• Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust-building behaviors in all dealings are essential and required in this role.
• Excellent verbal, written, and interpersonal communication skills required.
• Proven time management skills and project management skills, with the ability to manage a high volume of requests.
• Working knowledge of Google Suite required, especially Google Sheets to include v-lookups, pivot tables, and beyond.
• Ability to work independently and as part of a distributed team, comfortable adapting to change and bringing a sense of resilience to a scaling operations team.

Responsibilities

• Uses a deep understanding of Workday to initiate and complete key business processes from position creation to onboarding and offboarding.
• Responsible for accurately entering employee data into Workday and appropriately managing large sets of data for EIB processing.
• Partner with stakeholders in People and Payroll to coordinate and serve as a People Ops liaison for various initiatives.
• Provides high-quality employee and manager support through our JIRA help desk by responding to various questions, directing employees to the right resources, and representing our company’s policies and practices.
• Commitment to confidentiality and protection of employees’ private and/or personal data throughout our people technology.
• Assist in process development or improvement with a focus on enabling self-service and the ability to scale.
• Prepare, review, interpret, and analyze a variety of data, information, and reports and make recommendations on findings.
• Maintain clear, accurate, and up-to-date process documentation for internal and cross-functional teams.
• Working knowledge of relevant federal and global regulations that impact our work and coordinating compliance requirements.
• Develop and deliver training related to People Ops programs.
• Supports the People function by contributing to ongoing process improvements and holding a high bar for oneself.
• Perform additional People Operations duties and projects as they arise.

Preferred Qualifications

• Additional workday module experience is a plus.