People Operations Associate

People Operations Associate

Requirements

• 1–3 years of experience in HR operations, or a similar role (internships or co-op placements also considered)
• Hands-on experience working with HRIS platforms (BambooHR preferred) and strong technical aptitude
• Comfort with Excel and reporting tools
• High attention to detail and commitment to data integrity and confidentiality
• Interest in process improvement and leveraging technology for HR efficiency
• Strong communication and collaboration skills, especially in a remote or global environment

Responsibilities

• Maintain and update employee records in our HRIS (BambooHR), ensuring accuracy, consistency, and compliance with data protection regulations
• Conduct regular audits of system data and processes, flagging discrepancies and implementing corrective actions
• Support system updates, permissions management, and integrations with payroll, IT, and other internal platforms
• Partner with our Senior HR Analyst to generate reports to support decision-making and provide insights into workforce trends
• Execute key employee lifecycle processes (onboarding, job changes, offboarding) using HR systems and automation tools
• Help improve HR workflows and documentation, contributing to the development of Standard Operating Procedures (SOPs)
• Partner with IT and Finance to ensure seamless data flow across platforms and alignment with internal controls
• Support compliance with regional labor laws and Caseware policies through timely documentation and system updates
• Assist with the rollout and tracking of policy changes, ensuring acknowledgment through the HRIS
• Maintain digital employee files and ensure data handling aligns with global privacy and audit standards
• Coordinate onboarding logistics via HR systems, including system provisioning, welcome communications, and workflow triggers
• Act as a system-savvy point of contact for employees based in the Americas, guiding them through key processes with consistency and professionalism
• Collaborate with global team members to align system messaging and user experience across regions

Preferred Qualifications

• HR coursework, HR certification in-progress (e.g. CHRP), or related education is an asset