PC Support Technician I
| Company | O’Reilly Auto Parts |
|---|---|
| Location | Missouri, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Junior, Mid Level |
Requirements
- Advanced understanding of Windows Operating systems.
- Strong knowledge of software suites, such as Microsoft Office.
- Soft skills for working with people of different backgrounds and skillsets.
- Solid verbal and written communication skills.
- Problem Solving skills.
- Desire to be an active member of a phenomenal team.
- Good organizational skills.
- Good attention to detail.
Responsibilities
- Phone Support – take inbound calls from our team to assist in help desk related issues.
- Correspond electronically with other teams to resolve issues and escalate incidents.
- Learn valuable insight into how the organization works and the impact each TM has on our success or failure as a whole.
- Leverage our service desk software and asset management platform.
- Learn advanced skills and take on projects and responsibilities to further your career.
Preferred Qualifications
- 1-3 years of experience.
- Associates degree in Networking or CIS.
- Experienced with software applications and their general use.
- General understanding of test design and testing methodologies.