Payroll Global Service Delivery Lead

Payroll Global Service Delivery Lead

Requirements

• Minimum of 8 years of payroll experience
• Minimum of 8 years of supervisory experience
• CPA or Chartered Accountant

Responsibilities

• Manage the payroll services and systems team in delivering customer service, including responding to inquiries related to payroll from our client, properties, workers and various internal departments
• Ensure payroll is processed accurately each week accordance to client’s policy and procedures
• Partner with client on interpretation and implementation of payroll changes. Responsible for all payroll processing and payroll accounting for all US based properties and US corporate offices
• Collaborate in development, testing, and troubleshooting of all system changes with the client, IT, etc. as it relates to payroll tax Implement continuous process improvement to include the adoption of best practices and updating standard operating procedures according to the client policies and procedures

Preferred Qualifications

• Experience with the Oracle Cloud payroll system
• Excellent written and verbal communication skills and have the ability to communicate with senior management
• Understanding of accounting and financial processes including risk and financial controls
• Ability to understand and apply laws, regulations, and compliance requirements Assertive, clear and professional verbal and written communications
• Strong interpersonal, collaborative conflict resolution skill
• Ability to effectively design and present information to senior management Ability to define problems, collect data, establish facts and draw conclusions
• Agility and ability to work effectively both as part of a team and independently Knowledge of pre payroll, post payroll processes including garnishment
• Certified Payroll Professional CPP or ADP