Payments-Client Solutions Manager-Executive Director
| Company | JP Morgan Chase |
|---|---|
| Location | New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Extensive Payments, Treasury, Sales/Partnerships or Strategy experience, with deep industry expertise
- Experience in building Payments and/or Treasury capabilities within an organization
- Strong knowledge across treasury, payments, merchant acquiring, FX, as well as supporting concepts such as Compliance / AML / Fraud / Regulations
- Growth mindset, original thinking, and problem-solving critical
- Ability to develop thought leadership ideas and strategies and execute against them; Operates with urgency and energy
- Exhibit exceptional verbal and written communication skills, including influencing, networking, and collaborating; ability to work effectively across teams and geographies
- Strong interpersonal skills to engage effectively with stakeholders (including sales, product, banking), building confidence and trust
- Ability to work and thrive in a fast-paced and unstructured environment
- Strong organizational skills including the ability to juggle multiple projects and initiatives simultaneously
- Team player, with the ability to work effectively in a highly collaborative and global organization
- Minimum experience 8+ years
Responsibilities
- Work independently and in partnership with the Global Industry Advisory team to develop and execute industry best practices, trends, benchmarking, and compelling market analysis to deliver solutions aligned with key priorities and needs of clients
- Understand JPM product offerings (Payments, Cash Management, Liquidity, FX, Merchant Services, Embedded Finance, Trade, and Working Capital) and leverage them to structure solutions for clients
- Know and understand the current state of the Technology sector and key sub-sectors including Marketplaces, Fintech, Software, Internet & Digital Media and Gig Economy, devising strategies for growth and differentiation
- Conduct process deep dives and whiteboarding sessions. Provide clients with insights and propose solutions to help improve Payments and Treasury operations and inform strategic decision-making
- Stay ahead of trends in the Technology sector; understand what the ecosystem is thinking about, where it is evolving, and how Payments fits in, e.g., regulation, consumer preference, business models
- Use expertise and industry intelligence to build engaging campaigns and go-to-market sales plans to support pipeline growth
- Enhance external visibility by participating and presenting at JPM proprietary events, industry roundtables, and client events
- Drive and/or support thought leadership content, develop success stories, solicit feedback from clients and internal partners, promoting replication
- Organize trends, meet with clients, collect feedback and partner with Product to exchange insights and support roadmap
- Provide coaching to broader coverage and sales teams on relevant best practices and JPM industry value proposition in addressing clients’ needs
- Ensure strong risk management, compliance, and adherence to relevant policies and procedures
Preferred Qualifications
- A strong understanding of eCommerce/Marketplace and Fintech, including various business models, regulatory requirements, and the related payment ecosystem
- Experience working in a global organization
- Thought leadership credentials
- Public speaking experience
- Demonstrated leadership experience and skills
- Adaptability and innovation in a rapidly evolving industry
- Plugged into the industry, with a strong network