Patient Services Representative Senior
| Company | Corewell Health |
|---|---|
| Location | Grand Rapids, MI, USA, Holland, MI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Senior |
Requirements
- High School Diploma or equivalent
- 5 years of relevant experience typically gained through skills/ knowledge / abilities of related experience
Responsibilities
- Serves as, and performs functions of, Floor Coordinator.
- Oversees development and delivery of functional training to clerical staff.
- Responsible for auditing and developing action plans for process improvement.
- Performs tracking and trending audits within department/practice.
- Serves as a subject matter expert/resource to the department/practice.
- Possesses the ability to perform the roles of Patient Services Representative, Associate and Intermediate roles when necessary.
- Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Preferred Qualifications
- Associate’s Degree