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Patient Services Advocate II
| Company | AltaMed Health Services |
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| Location | Los Angeles, CA, USA |
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| Salary | $25 – $29.38 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- High School diploma or equivalent required.
- Minimum of 1 to 2 years of experience required as a customer service agent, greeter, or receptionist- preferred.
- Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
- A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.
Responsibilities
- Welcoming and attending to the needs of all patients.
- Creating a positive front office patient experience by managing expectations while demonstrating compassion and respect.
- Assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
Preferred Qualifications
- Minimum of 1 to 2 years of experience required as a customer service agent, greeter, or receptionist- preferred.
- Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.
