Patient Service Specialist – Heart and Vascular Institute
| Company | Vanderbilt Health |
|---|---|
| Location | Murfreesboro, TN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- Customer Service (Intermediate): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
- Patient Scheduling (Novice): The ability to coordinate and schedule patient appointments, surgeries and other office visits with various computer systems in the hospital or clinic.
- Patient Documentation (Novice): The ability to receive and record patient information.
- Medical Terminology & Documentation (Novice): The ability to comprehend medical terminology and documentation in an office, or surgical setting.
- Surgery Scheduling (Fundamental Awareness): The ability to coordinate and schedule surgeries within various computer systems in the hospital.
- High School Diploma or GED
Responsibilities
- Conducts patient check-in and check-out.
- Coordinates any follow-up appointments or procedures required for patient.
- Schedules appointments, procedures or surgery through clinical communication or direct request.
- Provides positive first impressions utilizing customer service skills.
- Works with patients and/or outside facilities to ensure all administrative tasks, including; referrals, pre-certs, clinical records and documentation, orders and consults have been received and ready to view prior to patient visit.
Preferred Qualifications
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No preferred qualifications provided.
Benefits
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No information provided on Benefits.