Patient Service Coordinator

Patient Service Coordinator

Requirements

• High School Diploma or GED (or equivalent experience)
• 3 years in an office with at least one year in a medical setting

Responsibilities

• Greet patients and guests upon arrival
• Respond to each call with the standard greeting
• Listen to patient and direct call to the appropriate person
• Schedule patient appointments with providers
• Confirm patient appointments
• Pull and prepare patient charts for next-day visits
• Demonstrate on-stage behavior in all settings viewed by patients or visitors
• Organize and prepare patient records daily
• Verify demographic & insurance information via open-ended questions
• Scan insurance cards
• Collect co-payments
• Complete Medical Records processes
• Respond to patient or other requests for medical record copies
• Schedule Incoming Patient & Referring MD Appointment Requests according to clinic standards
• Schedule Tests, Procedures & Outgoing Referral MD Appointment Requests according to clinic standards

Preferred Qualifications

No preferred qualifications provided.