Patient Service Associate

Patient Service Associate

Requirements

• High school diploma or equivalent required
• Ability to multi-task in a fast-paced environment
• Excellent customer service skills preferred
• Experience using an electronic health record and Microsoft Office a plus

Responsibilities

• Assist all patients that report to the front desk
• Greet patients in a prompt, courteous and professional manner
• Interact with a diverse patient population
• Utilize the electronic medical record to maintain patient records via scanning or registration
• Attend appointments, collect copayments, and other necessary information at time of check-in
• Schedule follow up appointments and referrals as needed (check out)
• Answer incoming phone calls and direct appropriately to team members

Preferred Qualifications

• Excellent customer service skills preferred
• Experience using an electronic health record and Microsoft Office a plus