Patient Coordinator

Patient Coordinator

Requirements

• Must have at least one year of dental experience
• High school diploma or equivalent required
• Proficiency with dental practice management software (experience with Open Dental is a plus)
• Knowledge of dental insurance, treatment plans, and financial policies is a plus

Responsibilities

• Greet and check in patients with a friendly, professional attitude
• Schedule patient appointments and manage the office calendar effectively
• Verify patient insurance and benefits, and assist with insurance claims and billing inquiries
• Ensure accurate and up-to-date patient records are maintained
• Provide patients with pre-treatment and post-treatment instructions
• Answer phone calls, emails, and messages, addressing inquiries and providing information about services
• Assist with patient follow-ups, including appointment reminders and treatment plan discussions
• Handle patient billing, payments, and financial arrangements
• Support the dental team with administrative tasks as needed

Preferred Qualifications

• Additional education or certifications in dental administration is a plus