Patient Companion

Patient Companion

Requirements

• High School Graduate or GED
• Basic Life Support Heartsaver (BLS HS) (Non-Clinical) – American Heart Association (AHA)

Responsibilities

• Maintains a direct line of sight with patient at all times, including while family and/or visitors are in the room.
• Accompanies patient and ensures patient safety during transportation, testing, and procedures occurring away from the patient’s normal environment.
• Establishes a safe, risk-free patient environment by utilizing knowledge of fall prevention protocols, infection control measures, and self-harm prevention.
• Performs room assessment regularly and after any visitations.
• Monitors patient physical and emotional condition.
• Reports any changes in status promptly while remaining direct line of sight with the patient.
• Intervenes as needed to prevent patient from harming self or others.
• Seeks immediate assistance for escalating incidents.
• Demonstrates knowledge and respect of patient rights to privacy and protection of patient confidentiality.
• Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.
• Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
• Serves as a resource to department staff, students, volunteers, and other departments, and contributes to the teamwork essential to ensuring quality patient care.
• Participates in hospital or departmental performance improvement activities and seeks opportunities to improve department and inter-department processes.
• Restocks non-medicinal patient room supplies as needed.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

Preferred Qualifications

• 1 or more years experience in healthcare setting