Patient Administration Supervisor

Patient Administration Supervisor

Requirements

• High school diploma
• 1-2 years of supervisory experience preferred
• 2-4 years of experience in a healthcare or customer service setting
• Displays leadership qualities
• Proven skill-set as a team player
• Excellent written and verbal communication skills
• Professionalism and professional image
• Strong organization and planning skills; detail oriented
• Ability to multi-task in a fast-paced environment
• Computer proficiency and ability to learn new software
• Conflict resolution and problem-solving skills
• Flexible Schedule

Responsibilities

• Oversees the creation of the monthly schedule and tracks staff lunches
• Covers patient care coordinators shifts as needed within hours of operation when short-staffed
• Utilizes Electronic Medical Record system as needed to verify patient information is kept secure and used appropriately by abiding by HIPAA
• Assists in interviewing, training, and providing feedback for performance reviews of patient care coordinators
• Updates and assists with implementation of Patient Care Coordinator Protocol Manual
• Maintains documentation according to confidentiality standards and policy
• Contributes to agenda and co-leads front office meetings
• Performs clerical duties to ensure efficient operations of the center to include computers, office equipment, copiers, fax, scanner, postage equipment
• Performs other related duties as assigned

Preferred Qualifications

• 1-2 years of supervisory experience preferred
• 2-4 years of experience in a healthcare or customer service setting