Patient Account Representative – Hospital Claims a/R – Commercial & Government
| Company | Guidehouse |
|---|---|
| Location | Lewisville, TX, USA, San Antonio, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School Diploma/GED or 3 years of relevant equivalent experience in lieu of diploma/GED
- 0-2+ years relevant experience within healthcare, insurance, business and/or revenue cycle operations.
Responsibilities
- Complete all business-related requests and correspondence from patients and insurance companies.
- Responsible for working on 40-70 Accounts Per Day
- Complete all assigned projects in a timely manner.
- Assist client and patients in all requested tasks.
- Communicate to Guidehouse management areas of concern or areas of improvement.
- Research and respond to all patient inquiries received by telephone and mail.
- Update patient demographic information and initiate account adjustments.
- Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.
Preferred Qualifications
- 1+ year’s medical provider experience working with UB04, appeals & denials.
- Hospital or EOB claims emphasis
- PC skills in a Windows environment. Knowledge and utilization of desktop applications to include Word and Excel.
- Ability to initiate and follow through on projects and work independently with minimal supervision.