Patient Access Scheduler Radiology – Full Time – Days

Patient Access Scheduler Radiology – Full Time – Days

Requirements

• High School Diploma or Equivalent (GED) – (Required)
• Minimum of 1 year – Related work experience (Required)
• Communication
• Computer Literacy
• Customer Service

Responsibilities

• Schedules patient appointments system wide for providers including specialty and ancillary services.
• Schedules and provides proper prep instructions for ancillary and diagnostic procedures and tests using physician-specific and department guidelines.
• Coordinates and completes accurate basic registration, demographic and insurance information to ensure timely and accurate payment for services while scheduling appointments.
• Completes all appointment scheduling, cancellation and confirmation requests by matching patient preferences with documented, physician-specific scheduling guidelines to provide the first available appointment in conjunction with patient preferences for time, date and location of each appointment.
• Processes requests for referrals and obtains the referrals for physician offices as required.
• Answers patient and referring physician questions pertaining to appointment status.
• Coordinates the hold and release of template slots for requests to occur within weeks.
• Facilitates and assures physician to physician or department contact.

Preferred Qualifications

• Associate’s Degree – Business Administration/Management (Preferred)