Patient Access Representative

Patient Access Representative

Requirements

• High School Diploma with 1 years of experience in either Patient Access or any of the following related experience; general physician office support or billing office, insurance office, hospitality, or call center (any industry)
• Intermediate math skills acquired through classroom work or through work experience
• Basic understanding of web-based systems, proficiency in data entry
• Typing 25 WPM
• Ability to prioritize and organize workload
• Sophisticated interviewing, communication and negotiation skills
• Independent decision making
• Ability to work hours that verify based on needs of the organization including evenings, weekends and holidays
• Ability to work as a team member

Responsibilities

• Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our “AIDET” standards
• When creating new registrations for walk-in patients, responsible for the identifying insurance coverage, the benefits available, patient out-of-pocket expenses, and collecting co-insurance and co-payments
• Responsible for security authorization and precertification of inpatient and outpatient services
• Responsible the pre-registration and registration accuracy
• Participates in departmental team building activities and in services and other miscellaneous duties as assigned by leader

Preferred Qualifications

No preferred qualifications provided.