Patient Access Coordinator/ Outpatient Registration

Patient Access Coordinator/ Outpatient Registration

Requirements

• Requires high school diploma or equivalent.
• 1 year experience related to medical/hospital setting required.
• Insurance and over the counter collections experience preferred.
• Excellent grammar and communication skills.
• Strong customer service skills.
• Knowledge of medical terminology preferred.
• Accurate, mature, flexible person who is meticulous to detail.
• Self-starter.
• Displays responsibility to confidentiality aspects of medical/financial information.
• Pleasant attitude in dealing with the public and various levels of staff.
• Ability to type 45 wpm, use a 10-key calculator.
• Ability to read and understand the benefits for all insurances.

Responsibilities

• Receives patients needing Emergency Room treatment, Inpatient Services or Outpatient Services.
• Notifies appropriate staff of patient’s arrival.
• Obtains demographic and payment information and ensures completion of the Emergency Room/Outpatient and Inpatient information on CPSI to complete the registration process.
• Completes all other necessary paperwork as required (i.e., Promissory Note, Financial Assessment, Billing Policies, Notifying of Privacy Practices, Informed Consent, Financial Disclosure, Assignment of Benefits, Work-Comp First Visit, Work-Comp Fraudulent Statement, Patient Information Sheet, HCRA Application and Financial Agreement).
• Responsible for making sure that all paperwork is signed or initialed by the patient and witnessed.

Preferred Qualifications

No preferred qualifications provided.