Parts Advisor

Parts Advisor

Requirements

• Previous parts advisor experience, preferred
• Understand basic automotive components and systems
• Excellent customer service skills
• Computer literacy
• Ability to build successful relationships with customers
• Must be 18 years of age or older
• Acceptable driving record and a valid driver’s license in your state of residence

Responsibilities

• Provide vehicle parts and merchandise to customers while providing exceptional customer service
• Answer telephone and greet customers & vendors in a friendly and professional manner
• Maintain clean and professional appearance of counter, work area, and stockroom
• Interact with the Service Team to coordinate parts for vehicle repair and service
• Order parts from suppliers based on Service Department and customer requests
• Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed
• Takes inventory, maintain records of goods received and keeps perpetual inventory controls
• Receive payment or obtain credit authorization
• Process core returns, parts warranties and parts returns as necessary

Preferred Qualifications

• Automotive dealership service experience is a plus