Partner Solutions Architect

5+ years of relevant professional experience, including 2+ years of Software Development background working with engineering teams, Jira-based workflows and documentation maintenance
Development experience in Java, Spring, and Git (JavaScript and React a plus)
Deep understanding of APIs (REST, OAuth), microservices, and databases
Experience integrating and troubleshooting APIs
Experience looking into unfamiliar code to gain insight into underlying issues
Experience describing the structure, characteristics, and behavior of software to assorted team members who consume it
A desire to interface with partners and act as their guide to all things technical at Squarespace
Proactive communicator with the ability to navigate ambiguity and collaborate across diverse stakeholders, both internal and external

Advise business partners on integration best practices with the Squarespace APIs and developer tools
Help partners troubleshoot advanced issues across Squarespace’s extensibility suite through technical consultations, email, and persistent chats
Manage the integration and certification process with the partner, determining when an integration may go live
Advocate on behalf of the partner developer community by sharing partner developer feedback to product and engineering to influence roadmap decisions
Resolve technical issues by filing, managing and evaluating bugs and improvements
Collaborate cross-functionally with Security, Legal, Marketing, Creative, as well as Product and Engineering
Help maintain developer facing technical documentation on our Developer Portal