Partner Operations Manager
| Company | Harvey |
|---|---|
| Location | San Francisco, CA, USA, New York, NY, USA |
| Salary | $170000 – $230000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 7+ years of experience in sales, product, alliances, or partner success, in enterprise software environments
- Proven ability to develop strong executive relationships within complex enterprises
- An ability to manage relationships across both local and global partner teams
- Strong program management skills with the ability to track multiple workstreams and hold cross-functional stakeholders accountable
- Deep experience in partner onboarding and activation
- Experience working at the early stage at a high growth company, where programs are in their infancy and the partner motion is building
- Ability to thrive in a fast-paced, high-growth, and collaborative environment
- Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy
Responsibilities
- Own the day-to-day relationship with one or more signed partners, acting as the single point of contact across enablement, solutioning, and GTM execution
- Drive and manage onboarding across work streams including sales training, technical enablement, security and provisioning, and support operations
- Ensure partner readiness to deploy and resell Harvey solutions, through shared project plans, milestone tracking, and joint QBRs
- Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and documentation
- Monitor partner performance, flag risks early, and drive structured remediation or acceleration plans as needed
- Coordinate across Harvey teams including Sales, Solution Engineering, Enablement, Operations, Customer Success, and Marketing to ensure partner needs are met and internal alignment is maintained
- Establish operational rhythms such as roadmap briefings, asset distribution, and sales enablement refreshes
- Ensure compliance with partnership agreements, including commercial terms, dedicated personnel commitments, and reporting cadences
Preferred Qualifications
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No preferred qualifications provided.