Owner Success Coordinator
| Company | Vacasa |
|---|---|
| Location | Hilton Head Island, SC, USA |
| Salary | $17 – $28 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Outstanding verbal and written communication skills
- Excellent organization and time management skills
- Ability to handle difficult conversations with professionalism and grace
- Creative problem solving
- Comfortable using G Suite
- Adaptability in a fast paced and constantly changing work environment
- Work effectively both independently and as a member of the team
- Ability to multi-task and use a variety of systems and tools
- Attention to detail
- Impeccable follow up skills
Responsibilities
- Provide account support to vacation homeowners
- Assist owners in finding resolution to their account-related questions
- Ensure compliance to permitting regulations
- Onboard new owners
- Research and resolve revenue concerns
- Support individual owner’s success including revenue management and property performance
- Manage finances including statements, portfolio analysis, and online account
- Handle calendar management
- Oversee account-related programs including Guest Works and VIP owners
- Manage contracts and owner terminations
- Assist with the VIP Program and portfolio analysis
- Perform other duties as assigned
Preferred Qualifications
-
No preferred qualifications provided.