Outside Sales Representative

Outside Sales Representative

Requirements

• An undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.
• Any combination of four or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated sales negotiation experience.
• Demonstrated knowledge of PVF materials and ability to understand the scope of services to include pricing, supply, and contract terms.
• Demonstrated competence in the use of computers and software applications.
• Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others in one-to-one or group situations.
• The willingness and ability to be on call are needed to provide 24-hour service to customers.
• The willingness and ability to travel within and outside the branch service area, with occasional overnight stays.
• Valid Driver’s license with the ability to meet the MRC Global vehicle policy.

Responsibilities

• Generate new business through analysis of assigned territory to identify new customers and markets.
• Grow existing accounts through execution of a proactive sales plan with initiatives to include focus on lost & declining business in existing customer base.
• Achieve maximum profitability by meeting or exceeding gross margin goals through effective negotiation.
• Deliver superior service through consultative sales, prepare quality presentation materials, conduct demonstrations, detailing products and cost savings, determine customer needs and requirements, and offer solutions.
• Research and develop information on new projects.
• Develop knowledge of customer accounts within assigned territory, including technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis.
• Negotiate with vendors and coordinate efforts with Supply Chain groups for the best product prices.
• Work with Branch/Regional management and National Accounts team to develop strategic territory business plans, assist with proposals, contract research and negotiation, and implementation of sales strategies to achieve sales growth.
• Ensure contractual compliance that may require difficult conversations surrounding deviations from contractual agreements in partnership with management and national account teams.
• Identify and communicate work in process, threats, opportunities, and related market trends as appropriate.
• Develop and continually improve product knowledge, pricing, and MRC Global systems, procedures, and strategy.
• Aggressively respond to and meet sales opportunities by serving as the source for customers’ required information, maintaining consistent contact with all customers in the assigned area of responsibility.
• Develop customer retention strategies by consistently illustrating MRC Global’s value proposition in conjunction with evolving customer needs.
• Drive effective partnership with the Branch team; communicate to deepen understanding of customer business processes, buying procedures, and expectations for service.
• Attend branch meetings; Share information; Instill vision and create enthusiasm to achieve goals.
• Partner with the branch and other internal resources to investigate and resolve all customer complaints promptly and evaluate the source of the problem, and follow resolution.
• Perform related administrative functions in accordance with MRC Global procedures to include quotations, order placement, delivery confirmation, processing changes and returns, and responding to messages and inquiries.
• Work with the branch warehouse to achieve delivery performance goals, ensure orders are filled as promised, and keep customers informed of order status.
• Advocate and engage in the promotion and maintenance of safety initiatives.
• Exercise care in all activities, demonstrate safety leadership, address and report workplace hazards, injuries, or illnesses immediately.
• Carry out other duties within the scope, spirit, and purpose of the job.
• Take reasonable care for the safety and health of yourself and others.

Preferred Qualifications

• Must have the ability to provide documentation verifying legal work status.
• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries.
• Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines.