Outside Sales Associate Account Manager

Outside Sales Associate Account Manager

Requirements

• A Bachelor’s Degree in Business or Related Field is preferred.
• A minimum of 6 months of prior outside sales/service experience.
• Familiarity with industrial and specialty gases, industrial gas / welding supply sales a plus.
• Working knowledge of SAP a plus.
• Must have excellent organizational, written and oral communication, listening and presentation skills.
• Computer literate (i.e. Windows, Word, Excel, email) and ability to acclimate to PC based order entry system and wireless, handheld scanning device.
• Self-starter; self-motivated, operates with a sense of urgency; ability to work independently.
• Strong organizational, analytical and planning skills.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Reliable transportation, current driver’s license, minimum liability insurance as required by state of vehicle registration.

Responsibilities

• Utilizes Airgas’s sales directives and guidelines in order to service existing accounts, obtain orders, and establish new accounts.
• Responsible for developing, maintaining and strengthening Airgas’s customer relationships by traveling throughout assigned territory to meet with customers as well as maintaining customer contact via phone.
• Prepares sales proposal by quoting pricing, credit terms, estimated date of delivery to customer based on knowledge of Airgas’s production/delivery schedules and software program.
• Monitors competition by gathering current relevant marketplace information including information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Assists in resolving customer complaints by investigating problems, developing solutions, preparing memos/reports, and making recommendations to management.
• Develops in the key areas of sales, customer service, welding/gas product application, and problem solving.
• Learns to adjust content of sales presentations: by studying the type of product and volume used by customers/prospects depending on industry or trade factor, by displaying or demonstrating product using catalogue or samples and emphasizing sellable features, or by explaining types of gases and uses to customers.
• Maintains and submits sales reports (daily call reports, weekly work plans, and monthly and annual territory analyses) as required by District Manager (DM).
• May perform counter sales in a back-up capacity.
• Special projects and other duties as assigned.

Preferred Qualifications

• Familiarity with industrial and specialty gases, industrial gas / welding supply sales a plus.
• Working knowledge of SAP a plus.