Outside Adjuster Senior Consultant I

4 years previous experience as an outside adjuster is highly desired.
Experience handling claims with multiple trades and over $100,000 in losses.
Proficiency in using Xactimate and other relevant software for estimating preferred.
Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
Excellent communication and interpersonal skills to provide exceptional customer service.
Ability to travel to customers’ homes and handle virtual claims countrywide effectively.
Detail-oriented and organized, with a focus on delivering high-quality work.
Residency within the posted location is mandatory for this role.
Are willing and able to carry a 50-pound ladder and access roofs with up to a 6/12 pitch.
Valid driver’s license and willingness to travel as part of the job requirements.

Travel to customers’ homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently.
Handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration.
Investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
Use phone, emails, and sometimes video chat with customers to help them through a fast, fair, and easy claims process.
Evaluate and negotiate claims settlements with customers, vendors, third party carriers, and claimants, in accordance with all legal and business standard methodologies.
Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
Protect the company financially by executing policies along policy agreements, and keep a clear record of work in a claims system that will be trained on.

Proficiency in using Xactimate and other relevant software for estimating preferred.