Outreach Specialist
| Company | CAI |
|---|---|
| Location | United States |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Strong face-to-face or phone customer service experience
- Ability to communicate effectively, verbally and in writing
- Strong knowledge of principles and processes for providing customer service
- Ability to maintain composure in a fast-paced environment
- Ability to use internet applications and Microsoft Office Products
- Ability to research and analyze information
- Strong time management skills
- Valid driver’s license
Responsibilities
- Assist SunPass customers and potential customers at outreach events located throughout the State with inquiries regarding the SunPass Program
- Combine product knowledge, good work ethic, effective time management, and customer service skills to meet performance standards that positively reflect the SunPass image
- Prepare outreach activity reports and provide feedback to assist with program improvements
- Perform other duties or special projects as required
Preferred Qualifications
- Bilingual Spanish speaker
- Knowledge of the SunPass Program