Outreach Manager

Must reside in Raleigh, NC
3-4+ years of proven sales or business development experience; experience in healthcare or behavioral health outreach preferred
Familiarity with the SUD treatment ecosystem, including detox centers, rehabilitation facilities, and related organizations is preferred
Demonstrated ability to build relationships, educate stakeholders, and foster collaboration
Exceptional interpersonal, communication, and organizational skills
Strong project management skills, with a knack for managing details in a dynamic environment
Experience with Microsoft Office, Teams, and Salesforce is a plus
Willingness to travel extensively around North Carolina

Develop and implement a go-to-market strategy specifically focused on growing Charlie Health’s Substance Use Disorder (SUD) program
Build and maintain relationships with key stakeholders, including detox centers, inpatient and outpatient rehabilitation facilities, and other SUD-focused organizations
Conduct in-field outreach 4-5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services
Identify barriers to treatment and collaborate with referral sources to improve access to care for individuals in need
Partner with internal teams to create tailored engagement strategies that resonate with SUD care providers and support long-term collaboration
Represent Charlie Health at industry events, conferences, and educational sessions to promote awareness of our programs
Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies
Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel

Experience in healthcare or behavioral health outreach preferred
Familiarity with the SUD treatment ecosystem, including detox centers, rehabilitation facilities, and related organizations is preferred
Experience with Microsoft Office, Teams, and Salesforce is a plus