Outreach Coordinator

Outreach Coordinator

Requirements

• Bachelor’s degree in Business, Sales and Marketing, Communications or related field preferred.
• Strong sales background required.
• Five plus years, experience in healthcare, community outreach, sales, marketing or patient advocacy preferred.
• Technical proficiency with Microsoft Office Suite and other relevant software.
• Familiarity with healthcare programs and benefits, particularly the DEEOIC program preferred.
• Ability to drive within and outside of the local market area being directly supervised.
• Must be willing to travel a minimum of 100 miles at least 3-4 times a week into Northern New Mexico.

Responsibilities

• Lead the development and execution of comprehensive marketing strategies to enhance brand awareness, customer acquisition, and revenue growth.
• Collaborate with cross-functional teams to create compelling campaigns and initiatives.
• Serve as the primary point of contact for patient communication and support.
• Conduct outreach efforts to attract potential patients, including intake processes and ongoing patient updates and check-ins.
• Build and maintain connections with local unions, community organizations, and stakeholders.
• Coordinate and attend patient events, senior fairs, and community activities to promote GHHC’s services.
• Analyze market trends and evaluate the effectiveness of marketing efforts across various channels.
• Optimize strategies based on performance data to maximize impact and return on investment.
• Effectively navigate the approval process within the healthcare system to ensure timely access to care and support services for patients.
• Coordinate with internal staff, external stakeholders, and medical providers to facilitate seamless patient development and support processes.
• Educate potential patients, including former Department of Energy workers, contractors, and subcontractors, on qualification requirements and available resources.
• Ensure the highest level of customer service is maintained throughout the patient development process.
• Foster positive relationships with patients, external stakeholders, and internal staff.
• Maintain accurate records of patient interactions and outcomes.
• Generate reports on outreach efforts, patient engagement metrics, and marketing campaign performance for strategic decision-making.

Preferred Qualifications

• Bachelor’s degree in Business, Sales and Marketing, Communications or related field preferred.
• Five plus years, experience in healthcare, community outreach, sales, marketing or patient advocacy preferred.
• Familiarity with healthcare programs and benefits, particularly the DEEOIC program preferred.