Outreach Coordinator

Outreach Coordinator

Requirements

• Requires an appreciation and respect for the Catholic Church and its teachings.
• Bachelor’s Degree or 4 years work experience in program management or equal combination of experience and education.
• Three (3) or more years of supervisory experience in an operations role required.
• Solid knowledge of Microsoft Word, Excel, and Outlook.
• Knowledge of social services databases, such as CharityTracker preferred but not required.
• Basic mathematical abilities, including the ability to add, subtract, divide, multiply and tabulate.
• Knowledge of principles and processes for providing client services.
• Excellent verbal communication, leadership, teamwork, and active listening skills.
• Ability to interact and communicate with all staff, volunteers, and the community.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• The ability to communicate, listen to and understand information and ideas presented through spoken words and sentences.
• Excellent organizational and time management skills required.
• Excellent analytical skills with an ability to define problems, collect data, establish facts, and draw valid conclusions.
• Strong English language skills. Bilingual English/Spanish preferred but not required.

Responsibilities

• Create a culture that reflects and supports the vision, goals, and objectives of Saint Vincent de Paul Catholic Church and Our Mother of Mercy Outreach Ministry.
• Oversee all aspects of Our Mother of Mercy Outreach Ministry to ensure clients receive a proper assessment and maximum benefits.
• Manage all aspects of Our Mother of Mercy Outreach Ministry operated efficiently and effectively.
• Utilize established protocols for evaluating if clients can be assisted.
• Maintains organizational structures, policies, procedures, and forms that allow Outreach volunteers to fulfill their responsibilities.
• Maintains / Administers a computerized database that includes all volunteers and client information.
• Maintains the Master Calendar including all Outreach activities and builds the monthly schedule for the volunteers.
• Train all volunteers on program protocols and standards.
• Collaborate with Our Mother of Mercy Food Pantry and Our Mother’s Attic to assist clients with their needs.
• Collaborates with organizations, such as Catholic Charities and United Way to fulfill the mission of Our Mother of Mercy Outreach Ministry, and ensures all Diocesan, Parish and other regulations are followed.
• Oversee Outreach facilities, equipment, and supplies to ensure high standard of cleanliness and maintenance are attained to ensure the safety of all, and all standard of operations are attained.
• Research foundations, corporations, and government agencies to find matches between their interest and the needs of the parish’s programs.
• Builds, maintains, and enhances donor relations with private individuals, foundation representatives, local business representatives, local church and civic leaders and public grant funders.
• Ensures the premises are clean and maintained in a professional manner.
• Oversee and ensure the security systems are maintained and properly utilized.
• Drives Parish vehicles, when necessary.

Preferred Qualifications

• Knowledge of social services databases, such as CharityTracker preferred but not required.
• Bilingual English/Spanish preferred but not required.