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Outreach and Project Support Specialist

Outreach and Project Support Specialist

CompanyICF
LocationBoston, MA, USA
Salary$37667 – $64034
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • A bachelor’s degree or equivalent experience
  • 2+ years of MS Office Applications (Word, PowerPoint, Outlook, Excel) experience
  • Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

Responsibilities

  • Oversee program document organization and evaluation
  • Maintain communications with key stakeholders and team members
  • Manage a pipeline of new and existing participants
  • Ensure program participation goals are met
  • Outreach to new and existing service providers
  • Train service providers on participation requirements
  • Track and report outreach outcomes
  • Conduct market research
  • Facilitate communication and coordination across a Trade Ally/Service Provider network in Massachusetts, Connecticut, New Hampshire, Maine, and Rhode Island

Preferred Qualifications

  • Outstanding skills in the following areas: organization, flexibility, financial and time management, analysis, stakeholder collaboration and outreach, marketing planning and execution, event management, written and verbal communications, as well as exceptional interpersonal skills
  • 2+ years of experience managing successful energy efficiency opportunities, with specific expertise in one of the following: HVAC contractors, distributors, commercial real estate, federal government, or retail customers
  • Experienced in mechanical equipment and lighting distribution and sales
  • Working knowledge of demand side management (DSM) programs
  • Experience with midstream and upstream energy efficiency programs
  • Ability to manage multiple time-sensitive priorities without diminished effectiveness
  • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude both in person and in virtual collaboration settings
  • Strong adaptability and project prioritization skills
  • Demonstrated experience with business development, outside sales, and/or customer services
  • Highly organized and customer service oriented
  • Strong communication skills