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Outbound Logistics Lead – Education
| Company | Yondr |
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| Location | New York, NY, USA |
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| Salary | $75000 – $85000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- 3+ years experience in logistics, supply chain, or customer service
- Intermediate to advance excel skills
- High attention to detail, highly organized. Strong written and verbal communication skills
- Cross-functional collaboration skills and the ability to support multiple internal teams
- Ability to efficiently work under pressure regarding quick timelines. Ability to make quick level-headed decisions
- Should possess knowledge of 3PL, courier services, freight forwarders, international shipping services & requirements
- Availability and willingness to work differentiating hours, not always 9 am -5 pm
Responsibilities
- Manage outbound logistics operations for education and strategic partnerships ranging from parcels to LTL shipments.
- Coordinate with warehouse and 3Pl partners, internal teams and customers to execute on order requests and projects.
- Create Commercial Invoices for International shipments. Experience shipping to Europe and East Coast (US) is highly desired.
- Provide shipment reports and act as the first point of contact for shipment status requests.
- Troubleshoot and resolve shipping and fulfillment issues to minimize disruptions.
- Oversee daily data entry of shipments for education and marketing teams.
- Execute and track reports on all shipments and transfers.
- Act as a liaison with the third-party warehouses with respect to daily operations.
- Maintain and improve day-to-day operations at warehousing facilities: processing inbounds, pick and packing orders, processing returns
- Perform regular visits to warehousing facilities to check inventory, quality and everyday shipping operations.
- Foster and maintain professional, efficient, positive relationships with vendors, venues, clients, and internal teams through email & phone communication
- Support other supply chain projects and initiatives.
- Other responsibilities as assigned
Preferred Qualifications
- Superb interpersonal skills and communicates well with a variety of audiences.
- Comfort and/or experience in a fast-paced, growing environment.
- Entrepreneurial, organized, trustworthy, highly autonomous, and comfortable traveling
