Outbound Business Sales Rep
Company | Comcast |
---|---|
Location | Pennsylvania, USA, Delaware, USA, Washington, DC, USA, Jackson Township, NJ, USA, Waterbury, CT, USA, Concord, NH, USA, Virginia, USA, Massachusetts, USA |
Salary | $17.06 – $17.06 |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- Must reside in the North East Division (New Hampshire, Connecticut, Massachusetts, Pennsylvania, Delaware, New Jersey, D.C and parts of Virginia)
- Selling Comcast Business Mobile is a requirement
- Wireless experience strongly preferred
- High School Diploma / GED
- 2-5 Years relevant work experience
Responsibilities
- Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques.
- Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers.
- Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.
- Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.
- Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads.
- May partner with field to provide referral of complex opportunities to the outside sales organization.
- Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately.
- Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers’ orders are fulfilled.
- Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Preferred Qualifications
- Wireless experience strongly preferred
- Adaptability
- Communication
- Critical Thinking Problem Solving
- Customer-Focused
- Persuasion
- Professional Integrity
- Resilience
- Technical Knowledge
- Workplace Organization