Order Operations Specialist

Preferably 2 years of experience in an Order Operations, Sales Operations, or similar role.
Experience in automotive industry a plus.
Must be able to multi-task, be flexible, and perform in a fast-paced environment.
Strong skills in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Ability to work independently and think creatively with a proven track record of execution.
Exceptional organizational skills and attention to detail.
Strong communication skills, both written and verbal.
Ability to work a flexible schedule that includes occasional weekends.

Responsible for the management of customer order configurations, payments, and refunds.
Collaborates with Accounting Team to verify invoice accuracy, ensuring precise revenue recognition.
Manage change orders and order submissions within Salesforce, ensuring the accuracy of the data.
Work closely with Finance, Audit and Systems teams to ensure orders and payments are appropriately reflected in all relevant systems.
Manage requests for customer cancellations, coordinating with Accounting to issue refunds and provide proof of refunds.
Foster a collaborative learning environment by creating and maintaining training materials and conducting training sessions for potential new team members.
Provide operational support to business partners for ad-hoc initiatives.