Operations Work Lead
| Company | PNC Financial Services |
|---|---|
| Location | Atlanta, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Mid Level |
Requirements
- Experience or familiarity with Lockbox Operations
- Strong leadership skills
- Associates degree or equivalent experience
- 3+ years of related experience
Responsibilities
- Oversees operations workflow and assists team with executing transactions/processes
- Monitors and coordinates the operations workflow and assists team members with escalated issues
- Coaches team members and provides applicable training
- Provides consultation and advice to internal and external customers
- Reviews transactions and related documents and verifies work processes
Preferred Qualifications
- Accountability
- Customer Solutions
- Ensure Compliance
- Personal Initiative
- Process Improvements
- Results-Oriented
- Risk Mitigation Strategies
- Standard Operating Procedure (SOP)