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Operations Technician

Operations Technician

CompanyAssociated Bank
LocationWisconsin, USA
Salary$17 – $25.73
TypeFull-Time
Degrees
Experience LevelMid Level

Requirements

  • High School Required
  • Associate’s Degree Preferred
  • 2-4 years Office Required
  • 3-5 years Office / Operations Preferred

Responsibilities

  • Receiving and reviewing incoming work and contacting appropriate resources as needed.
  • Entering transactions into PC, verifying accuracy; and balancing general ledger accounts.
  • Resolving complex customer issues using multiple resources and records.
  • Perform fast, effective, accurate, and courteous service to customers and banks.
  • Preparing, editing, distributing, and/or correcting specialized and/or complex documents.
  • Provide regular reports on customer feedback and trends in problems or situations involving various product activities.
  • Review processes and procedures for accuracy and efficiency opportunities and recommend to leadership, as applicable.

Preferred Qualifications

  • Associate’s Degree Preferred
  • 3-5 years Office / Operations Preferred