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Operations Support – Human Services Specialist 1
| Company | Oregon State Government |
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| Location | Hillsboro, OR, USA |
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| Salary | $3429 – $4622 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Two years of experience either interviewing to obtain personal or technical information or substantial people contact. This experience must have involved a high volume of paperwork (e.g., assuring information on forms is complete and accurate, completing necessary documents, etc.).
- College-level courses may be substituted for the experience on a year-for-year basis.
Responsibilities
- Helping individuals and families seeking services by providing specialized assistance on behalf of program staff.
- Providing a safety net, family stability and a connection to careers that guide Oregonians out of poverty.
- The first face of contact in most offices for customers either entering the physical office or virtually through the online application portal or telephone communication.
- Primarily greet and assist Oregonians through a trauma-informed lens.
- Working within a team that collaboratively rotates tasks to support the business needs of the office, tasks may include scheduling intakes for all programs, financial functions and customer service.
- Actively seeking to provide culturally appropriate services where individuals are treated respectfully, compassionately, and effectively.
Preferred Qualifications
- Bilingual Spanish/English preferred but not required.
