Operations Supervisor

Operations Supervisor

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership or supervisory role is preferred.
• Possession of or willingness to obtain a valid Class 3 driver’s license (or higher) and compliance with all DOT regulations.
• Union experience is an asset.
• A SAFETY-FIRST mindset with a proactive approach to workplace safety.
• Self-motivated with a strong ability to take initiative.
• Must be able to pass all pre-employment requirements.

Responsibilities

• Supervise and manage the daily operations of multiple collection routes.
• Review daily route sheets to assess financial and operational performance.
• Conduct operational audits and on-road driver observations to ensure efficiency and compliance.
• Ensure drivers complete daily safety and maintenance inspections for all company vehicles and equipment.
• Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs.
• Plan and monitor employee schedules and route assignments, maintaining communication throughout the day until all routes are completed.
• Implement performance management processes, including progressive discipline as necessary.
• Conduct thorough incident investigations, including scene management, first incident reporting, root cause analysis, and implementation of preventive measures.
• Ensure full compliance with company safety policies, Department of Transportation (DOT) regulations, and other applicable industry guidelines.

Preferred Qualifications

• Prior experience in a leadership or supervisory role is preferred.
• Union experience is an asset.