Operations Senior Director – Sportsbook Product & Pricing

Operations Senior Director – Sportsbook Product & Pricing

Requirements

• 10 years plus 4 years management experience
• Bachelor’s Degree preferred
• High energy & high integrity individual with a learning attitude
• Exceptional communicator and influencer
• People-focused people leader that is both high EQ and strategically astute
• Substantial industry knowledge
• Commercially savvy with a strategic mindset

Responsibilities

• Partner with the HRBP team to support the people strategy for North America and the UK within the Sportsbook Product & Pricing organization
• Collaborate on improving the work environment and tooling for our Trading and Risk teams to enhance day-to-day effectiveness
• Support the development and execution of onboarding and training programs that equip team members for success and growth
• Help identify and nurture top and high-potential talent through career pathing, mentorship, and aligned development opportunities
• Promote cross-functional connection by supporting teams in building strong, collaborative partnerships across the broader organization
• Participate as a member of the SPP Leadership Team, contributing thought partnership and helping to ensure time spent together is aligned, impactful, and forward-looking
• Support the Trading, Risk, Product, and Sports Modeling teams in executing against their respective strategies
• Evaluate organizational readiness and identify areas needing further planning, resources, or capability development
• Ensure teams are clearly and proactively communicating progress against deliverables and long-term objectives
• Help define and uphold clear goals, accountability structures, and dedicated resources for all major transformation initiatives
• Lead strategy around productivity excellence for SPP department (and working closely with SBK Tech); identifying and implementing ideas to improve performance via greater productivity
• Audit and sharpen (or remove) meetings/committees’ purpose and priorities
• Identify roles or processes to be removed or changed or where org structures are suboptimal
• Identify capability gaps/bottlenecks that slow down throughput
• Capture list of non-productive tasks we spend time on. Decide what to keep/kill
• AI – how we use it, how could we use it
• Highlight the people who are driving productivity and positive change and ensure they are set up for success and are rewarded and celebrated
• Educate our leaders culturally positive behaviors and changes we can make – eg improved productivity through trust or sharper focus on what matters
• Represent the SPP LT on multiple strategic steering committees
• Join the Global Trading Team leadership group, collaborating with international colleagues on shared initiatives, aligning agendas, running workshops, and influencing resource allocation for optimal global outcomes
• Act as an autonomous representative of the department in executive and key stakeholder forums
• Lead or support special projects as directed by leadership
• Manage the Senior Manager, Commercial Trading—ensuring they have clear, challenging goals and are held accountable for delivery
• Oversee margin budgeting and forecasting, and report on performance across relevant timeframes
• Develop deep expertise in margin drivers, identify trends early, and translate insights into action across pricing and product strategies
• Support the Investor Relations team and Executive Committee in preparing materials for financial reporting and investor engagement
• Assess and validate opportunities in minor or growth sports, recommending optimal investment levels and strategic approaches
• Provide support for special projects led by the GM of Sportsbook, M&A team, or GM Canada

Preferred Qualifications

• Experience in working with specialists in trading/product/data science/engineering/similar preferred but not essential