Operations Manager/Strategic Growth

Operations Manager/Strategic Growth

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 5-7 years of directly related experience
• 3-5 years demonstrated experience in a supervisory or management role
• Demonstrated success establishing, leading and maintaining effective working relationships at the Middle Management level
• Solid administrative and management skills
• Project management and planning skills
• High level of business acumen, strategic agility, ability to develop others, and influence change
• Analysis and negotiation skills
• Excellent interpersonal and communication skills
• Ability to establish credibility and be decisive, coupled with the ability to recognize and support the organization’s preferences and priorities
• Successful track record designing, developing, and executing complex projects in area of functional expertise
• Ability to establish and maintain effective working relationships at the Management level across functional groups and business units
• Strong capacity to communicate the function’s vision and the department’s direction and set aligned goals
• Provides resources and creates systems to measure results
• Familiar with competitor, financial and industry dynamics
• Actively recruits, retains and develops talent and holds employees accountable for results
• Leads change, manages conflict and fosters collaboration
• Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met
• Provides others with reliable information and delivers informative and persuasive presentations
• Uses good listening skills and negotiates effectively
• Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business.

Responsibilities

• Manages and sets priorities of an operational function or the day-to-day operations of a group of professionals who have responsibility for operations and project outcomes
• Creates project plans
• Identifies and leverages resources
• Influences outcomes and assures that all employees within area of responsibility are working towards a common goal
• Participates in the decision-making process regarding capital expenditures and asset redeployment activities
• Responsible for adherence to operating budget guidelines regarding all expenses
• Actively participates in all activities which support the organization’s goals and objectives
• Contributes to and drives project reviews and approves detailed designs and cost estimates for projects
• Participates in the development of both short and long-range plans for the organization and provides input to operational decisions to clarify or modify project plans, and/or schedule requirements
• If the employee in this role has direct reports: Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching
• Makes hiring recommendations and gets input from Senior Management/Executive Management
• Other duties as assigned.

Preferred Qualifications

No preferred qualifications provided.