Operations Manager – Lab Services
| Company | LGC Group |
|---|---|
| Location | Middleton, WI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree in the life sciences or a related technical field, like molecular biology, microbiology, or biochemistry, or equivalent experience.
- Minimum 2-3 years of experience in operations leadership within a manufacturing or life sciences organization.
- Knowledge of next generation sequencing (NGS) techniques in a lab setting, whether in a commercial or academic environment, is essential.
- Experience using scientific technologies and operational processes to improve quality, efficiency, and productivity in service delivery is necessary.
- A track record of successfully leading, motivating, and developing staff in a fast-paced, demanding environment is important.
- Knowledge and experience in risk management and change management are needed.
- Proficient computer skills, including working knowledge of Microsoft Office suite of products, particularly Word, Excel, and PowerPoint.
Responsibilities
- Provide overall leadership to respective team in the areas of safety, efficiency, quality control, cost, equipment, and engagement to support the organization’s commercial and operational activities.
- Manage direct and indirect reports’ personnel activities: budgeting, staffing, training, evaluations, mentoring, coaching, and goal setting tied to business goals.
- Coordinate lab operations personnel development, group structure, and resources to support business goals and maintain regulatory compliance.
- Monitor, analyze, and report key performance indicators for team(s) under direct remit.
- Ensure high-quality data delivery and effective communication to customers, internal or external.
- Collaborate with functional leaders to develop, implement, and review strategies improving team efficiency, laboratory service levels, quality, and operational cost.
- Coordinate the troubleshooting and optimization of experimental procedures and conditions.
- Collaborate with customers and team members spanning various functions, sites, and regions to coordinate successful execution of operational projects.
- Ensure protocols and/or processes are in place that support efficient, effective, scalable, and repeatable lab operations, following designated standards and quality management systems.
- Adhere to company Personal Protection Equipment (PPE) policy.
- Perform other duties as required, or assigned by management, to meet business needs.
Preferred Qualifications
- Graduate degree or equivalent experience in the life sciences or related technical field
- Familiarity with ISO13485/ISO9001 Quality Management Systems
- Familiarity with bioinformatics pipelines/operations
- Prior experience using Laboratory Information Management Systems (LIMS) and ERP systems
- Experience interpreting data analysis results from NGS data workflows