Operations Manager

Strong knowledge of truckload transportation industry standards and Federal Motor Carrier Safety Regulations
Ability to effectively lead others, problem solve and work well in fast-pace, high-pressure situations
Ability to communicate effectively with all levels of internal and external staff and business partners
Ability to multitask in a fast paced environment with rapidly changing priorities
Intermediate computer skills required including Microsoft Outlook, Word, and Excel
Strong Leadership skills and work ethic are a must.

Manage the activities and processes of the Fleet Management and Load Planning team to ensure above average productivity and utilization of drivers and equipment.
Manage the activities and processes of the Customer Service team to ensure first in class customer communication and above average service performance.
Coordinate with Safety and Compliance team to ensure fleet compliance of all required company, state and federal regulations and guidelines.
Coordinate with Recruiting team to ensure all Driver position needs are clearly identified.
Coordinate with Maintenance team to ensure all required fleet maintenance needs are completed in a timely manner.
Step in and provide hands-on coverage when key team members are out.
Oversee training and onboarding of operations staff to ensure they have complete understanding of company processes, policies and systems.
Maintain a positive work atmosphere by acting and communicating in a professional manner.