Operations Coordinator – Starlink
| Company | EnerStar Solutions |
|---|---|
| Location | Calgary, AB, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Post-secondary education in Business Administration, Project Management, or a related field preferred
- A combination of relevant education and experience will be considered
- 2+ years of experience in operations coordination, project coordination, logistics, or related roles
- Experience supporting technology-driven environments is an asset
- Proficient with Microsoft 365 (especially Excel, Teams, and SharePoint)
- CRM experience required (Zoho preferred, but not mandatory)
- Strong organizational skills with attention to detail
- Ability to manage multiple priorities effectively in a fast-paced environment
- Excellent written and verbal communication skills
- Customer-service oriented with a positive, proactive attitude
- Comfortable working independently and collaboratively within a team environment
- High level of confidentiality, professionalism, and accountability
Responsibilities
- Work Safely or not at all. Value and follow all safe work practices, company policies, and client worksite regulations
- Champion EnerStar Core Values
- Coordinate daily operational tasks, including order processing, project tracking, logistics, and deployment support
- Maintain and update project documentation, schedules, CRM records, and SharePoint files
- Assist with invoicing coordination, procurement tracking, inventory reporting, and shipping schedules
- Maintain accurate data within the CRM (Zoho) and ensure all operational information is properly recorded and accessible
- Manage and organize project documents and workflows using Microsoft 365, Teams, and SharePoint
- Support operational reporting and dashboard maintenance
- Serve as a point of contact for basic client inquiries regarding orders, shipments, and support hand-offs
- Coordinate internal communication between sales, operations, and installation teams to ensure seamless customer experience
- Identify minor process gaps and recommend improvements to operational workflows
- Support implementation of process changes in coordination with the Director of Operations
- Assist in coordinating third-party logistics, vendor shipments, and installation scheduling
- Support the broader Starlink team with meeting coordination, action item tracking, follow-ups, and special projects as assigned
- Additional responsibilities: as identified and assigned
Preferred Qualifications
- Experience supporting technology-driven environments is an asset