Operations Coordinator

Bachelor’s degree in business administration, Operations Management, Supply Chain, or a related field (preferred, but not always required)
2–4 years of experience in an operations, administrative, logistics, or coordination role
Proficiency in Microsoft Office Suite (especially Excel, Outlook, and Word)
Familiarity with fleet management software, GPS tracking tools, or CRM systems (if applicable)
Comfortable using spreadsheets for tracking, reporting, and light data analysis
Strong organizational skills: able to manage multiple tasks, priorities, and deadlines without dropping the ball
Excellent communication skills: both written and verbal, for clear coordination across teams
Problem-solving mindset: proactive and solution-oriented, especially when things don’t go as planned
Attention to detail: accuracy matters when managing logistics, schedules, or reports
Time management: thrives in fast-paced environments and knows how to pivot when priorities shift
Ability to work independently and collaboratively with cross-functional teams
Customer-service mindset when dealing with internal and external stakeholders
Comfortable being a “hub” of activity—someone who keeps things moving and connects the dots.

Drives efficient vehicle routing and operator scheduling
Leads communication with drivers daily on route progress, changes, issues
Ensures effective communication with customers daily on high priority delivery statuses
Drives planning and execution of transport operations using TMS
Drives transportation pricing models to meet shippers and consignees’ needs
Coordinate with DCs for order updates and BOL requests to ensure timely fulfillment within service metrics
Update and maintain customer portals with order status, freight tracking, claims status, and any other pertinent fulfillment information
Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements
Undertakes data collection from various sources and prepares spreadsheets for data analysis
Contributes to research for industry trends and benchmarks and normalizes data to be incorporated into reports
Undertakes reporting preparing charts and graphs, mailing lists, maps and ad hoc requests. May make presentations
Resolves missing/incomplete information and inconsistencies/anomalies in more complex research/data
Supports the analyses, reports, makes comparisons to industry/company benchmarks, determines trends, and prepares cost analyses
Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements
Regular and reliable attendance
Other duties as assigned

No preferred qualifications provided.