Operations Business Associate – Experienced Graduates

1-3 years of transferable experience in a corporate environment, including internship and co-op experience
Authorization to work in the United States without visa sponsorship by Wayfair now or in the future.

Help minimize the impact of delays that cause financial loss by identifying operational opportunities and pose cost effective solutions
Use problem solving skills to independently resolve issues arising pre-/post-arrival arrival to ensure supplier satisfaction
Suggest and support changes to internal processes to improve efficiency and decrease cost exposure
Communicate performance trends and improvement opportunities to management both within and outside your immediate line of reporting
Work cross-functionally with a variety of teams across Operations to streamline operational processes
Monitor key performance indicators and work collaboratively to improve the quality of our logistics and supply chain operation
Create and deliver communication plans with external partners including suppliers, logistics, Wayfair’s proprietary freight forwarding service (CastleGate Forwarding), and external 3rd party logistics companies (3PL)

Excellent written and verbal communication skills, along with the ability to influence others
Analytical mindset able to process large volumes of data using a variety of reporting tools (Excel, Google Sheets, SQL, etc.)
Ability to distill complex information in a simplistic way via emails, charts, graphs, and other forms of presentations
Passionate about execution with strong interest to drive customer engagement
Desire to own projects from beginning to end, and thrive as part of a team as well as individually
Comfortability navigating a fast-paced, dynamic environment with little structure
Strong project management and prioritization skills