Operations Assistant

Company	American Property Management
Location	Bellevue, WA, USA
Salary	$75000 – $85000
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Mid Level

3 years of experience in property management required.
High school diploma or GED required, bachelor’s degree in related field preferred.
Demonstrates exceptional attention to detail and organizational abilities.
Proficient in effective communication and teamwork.
Maintains a positive outlook and embraces a collaborative team approach.
Shows responsibility and takes pride in their work.
Fluent in English, with strong reading, speaking, and writing skills.
Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Check APM Resident Care Line and distribute messages daily.
Book location for quarterly APM Meetings 3-4 months out, create RFPs, reserve hotel & meeting space, plan banquet set-up and menus, plan team-building activity, reserve off-site dining, and book all travel.
Work closely with area and regional managers.
Assist supervisor and APM with assigned projects.
Review daily reports for accuracy: Occupancy, Craigslist posts, meetings, site walk, team photo, T Drive uploads.
Communicate discrepancies if found.
Prepare Weekly Operations Report, delinquency audits, turnboards, availability, and renewal report audits.
Collect and distribute Area Manager Reports.
Audit occupancy vs. daily reports and signed Employee Calendars.
Review leasing bonuses before coversheets are completed.
Update property and AM calendars.
Conduct Preliminary Month-End Audits/Review.
Review monthly financial statements.
Compile workbooks and reports for quarterly bonuses.
Monitor social platforms (BBB, Yelp, Google, Facebook, IG) and handle resident complaints.
Plan virtual events, holiday parties, theme days; send reminders and encourage engagement.
Post weekly and monitor property events online. For lease-up properties: Post daily until 75% occupancy, then post weekly.
Assist ACG/APM with corporate events and activities as needed.