Operations Analyst
| Company | Bank of America |
|---|---|
| Location | Atlanta, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- 1+ years of vehicle titling experience
- Working knowledge of Word, Excel and Outlook a must
- Detail oriented
- Highly organized
- Persistent when working on a difficult or complex problem
- Analytical – able to learn a complex pattern and then identify inconsistencies
- Advanced Excel Skills
- Willing to ask questions
- Ability to learn on the job – Self-starter
- Patience
- Able to work well with others
- Able to communicate confidently and professionally (both in writing and in speech) with peers, management, customers, and third parties
- Good time management
- Able to consistently process volume with precision
- Advanced computer literacy
- Comfort utilizing multiple computer systems simultaneously to access data rapidly
Responsibilities
- Responsible for the day-to-day analysis, research and resolution of varied problems
- Functions include administering defined procedures, analysis and report creation and generation, and exception processing
- Coordinates the implementation of products/services and operational solutions
- May assist in designing, documenting, implementing, and monitoring of new products/services
- Responsible for following up and obtaining missing motor vehicle titles, working with titling services, DMVs and other government entities
Preferred Qualifications
- BS/BA