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Onsite Team Lead
| Company | Stryker |
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| Location | New York, NY, USA |
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| Salary | $28.01 – $43.22 |
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| Type | Full-Time |
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| Degrees | Bachelor’s, Associate’s |
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| Experience Level | Senior |
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Requirements
- University degree or extensive practical knowledge gained through experience
- Basic computer skills including Microsoft Office
- Strong verbal and written communication skills
- Interpersonal and organizational skills
- Near visual acuity (corrected)
- Color vision, mobility, bending, standing, stooping, and finger dexterity
- Ability to observe and correct minute inconsistencies
- Excellent analytical skills
- Excellent equipment problem-solving skills
Responsibilities
- Effectively partners with key stakeholders of account, cross-divisional sales teams, and cross-functional teams to drive account productivity and satisfaction
- Leads Tier 1 huddles and actively participates in hospital huddles
- Directs and guides day-to-day function of team to ensure OR efficiency and drive customer satisfaction
- Manages charge sheets and billing for account
- Provides in-service training at the request of the customer
- Supports and guides Sr. Specialists in creating Kaizen sheets to drive continuous improvement
- Responsible for onboarding new employees
- Manages and coordinates Stryker and customer onboarding and compliance requirements for team
- Proactively communicates out to appropriate stakeholders specific account information
Preferred Qualifications
- Stryker product experience
- Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred
- 2-4 years’ Operating Room and/or Sterile Processing experience highly preferred
- Demonstrated knowledge of anatomy, surgical procedures, and techniques preferred
