Online Marketing Intern
| Company | Gen |
|---|---|
| Location | Tempe, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Internship |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Internship |
Requirements
- Currently completing a Bachelor’s or Master’s degree in a relevant area of study
- A minimum 3.0 GPA
- Strong analytical skills with high attention to detail
- Excellent communication and presentation skills
- Be a self-starter who drives progress and results while meeting critical deadlines
- Ability to multi-task, work independently, and prioritize deliverables
- Be a true team player who works closely and cohesively with others
- Highly proficient with Microsoft Excel, Word, and PowerPoint
Responsibilities
- Work with cross-functional teams (e.g., Voice of Customer and Insights teams) to understand the customer experience
- Based on enhanced understanding, develop a strategy for modified digital and offline customer experiences that improve NPS and retention metrics
- Work with internal and external teams (e.g., Customer Support, Legal, Creative, Brand, Web Experience, Optimization) to test and optimize the new strategy
- Evaluate engagement and effectiveness metrics for existing content (e.g., email, in product communication, website). Propose and test modifications
- Customer Journey Mapping: Create detailed customer journey maps to identify pain points and opportunities for improving retention.
Preferred Qualifications
-
No preferred qualifications provided.