On Mountain Sales Manager
| Company | Snowshoe Mountain |
|---|---|
| Location | West Virginia, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Associate’s |
| Experience Level | Mid Level |
Requirements
- Valid Driver’s license and ability to pass the Snowshoe Driving Program
- Basic computer knowledge in Word, Excel, and Outlook
- Associate’s degree (A.A.) or educational equivalent from two-year college or technical school
Responsibilities
- Hire, train, coach, and manage staff to meet operational, sales, and guest service goals.
- Conduct regular check-ins with Team Leads and provide feedback to staff and leadership.
- Oversee daily operations, including scheduling, opening/closing, and maintaining standards across all locations.
- Drive revenue through upselling, guest engagement, and effective sales techniques.
- Ensure excellent guest service through training, issue resolution, and service recovery standards.
- Monitor inventory, labor, and expenses; report KPIs and develop strategies to boost efficiency and revenue.
- Implement and support systems (e.g., RTP, Ikon, RFID) and enforce safety procedures.
- Coordinate interdepartmental communication and staff participation in events and initiatives.
Preferred Qualifications
- Minimum two years sales experience, one of which must be in a supervisory capacity or Four year degree from accredited college and one year sales experience, six months of which should be supervisory
- Experience: hiring, training, and supervising staff in a resort environment.