Office Specialist

Office Specialist

Requirements

• One year experience in an office setting or a Bachelor’s degree.
• Competency in office skills including Microsoft Word and Excel.
• Strong interpersonal communication skills.

Responsibilities

• Support front desk operations alongside Office Manager, including responding to requests for advisement.
• Ensure smooth traffic flow in a high-volume front desk.
• Assist with difficult interactions when necessary.
• Help maintain front desk training materials and daily communications.
• Open and/or close reception area daily.
• Maintain security measures and ensure availability of necessary resources.
• Oversee cleanliness and organization of reception space.
• Handle confidential document disposal.
• Manage office supplies and special event preparation, including outreach events.
• Maintain bulletin boards and posters.
• Gather and manage reports, including customer satisfaction surveys and front desk service counts.
• Maintain and organize filing/storage areas for the UAC.
• Oversee holds/flags for Open Major students in AIM.
• Supports the processing of academic improvement plans, holds, and petitions associated with BYU academic standing policies.
• Update student enrollment to Open Major and send welcome emails.
• Manage career assessment intake, printing, and distribution.
• Assist Directors and other staff with special projects, program development, and strategic planning as needed.

Preferred Qualifications

• Two years’ experience in an office setting highly preferred or any combination of work experience and Bachelor’s degree.
• Knowledge of BYU University policies and procedures, majors and minors.
• Competency in office skills including Microsoft Outlook, Publisher, PowerPoint.
• Knowledge of AIM and MyMap.
• Project management experience would be a plus.