Office Clerk – ADESA Auto Auction

Office Clerk – ADESA Auto Auction

Requirements

• High School diploma or GED required
• Effective customer service skills including customer resolution skills
• Excellent verbal and written communication skills
• Proven ability to multitask while maintaining attention to detail
• Confidentiality and integrity while handling sensitive information
• Proficiency with computer systems data entry and software applications; Google Suite and CRM is a plus
• Must be 18 years of age and have a valid driver’s license that meets the requirements

Responsibilities

• Provide prompt, efficient and courteous customer service
• Greet and assist walk-in customers and answer the phone
• Assist with processing vehicle titles
• Assist customers with dealer registration, compiling documents, and record retention
• Collect payments (check and floorplans)
• Assist with vehicle redemptions including scheduling and processing documents
• Assist with customer bid badges
• Vehicle release form management
• Invoicing
• Maintain a professional appearance

Preferred Qualifications

• 1 to 2 years office experience preferred
• Strong organizational and administrative skills
• Customer service
• Data entry
• Strong team player
• Ability to work in a fast paced environment
• Courteous and professional to all internal and external customers